Page
New Search
If you are not happy with the results below please do another search
Page
General Instructions for Issues and Services In order to assist you, an Authorized Individual, Sterling Identity offers phone and email support from 5:00am to 7:00pm PST, Monday through Friday and 6:00am to 5:00pm PST on Saturday. If any problems arise with your CHRI request, please follow the instructions below to help us resolve the problem as quickly as possible. Incomplete or missing data: All required online registration form fields need to be completed otherwise you will not be able to submit the form. If any field inadvertently contains incorrect data, you will be able to correct or update the information... read more →
Page
Important Note FBI regulations prohibit us from accepting hard cards captured outside of the United States and its territories. Hard cards mailed from outside of the US or its territories, or captured by foreign Law Enforcement agencies, will not be processed. If we cannot process your hard cards, we will destroy them per FBI guidelines for your protection unless you include a self-addressed stamped envelope with the same address from which the cards were originally mailed. We will not return hard cards to... read more →
Page
In early June, Sterling Identity began the gradual process of resuming fingerprint capture services. As many states have begun re-opening businesses, we have seen increased demand for fingerprinting services, particularly for licensing and employment purposes. Beginning June 17, you can visit sterlingidentity.com/locations to find your nearest participating fingerprinting location. Here’s a few tips to make the fingerprinting process safer: Arrive for fingerprint capture services wearing a face mask that covers the nose and mouth. Present your identity documents to the... read more →
Blog Post
Not long ago, I learned about a large company facing a tragedy. They’d hired someone who was able to hide a long rap sheet and pass a background check by falsifying basic biographical information. That employee then went on to commit a serious crime, leaving the company and the public shocked and angry. Didn’t they know who they were hiring? the press asked. How could we have missed this? the company asked itself. Sadly, such instances still happen, even with companies doing their best due diligence. The fact is that the hiring processes most companies follow have fallen behind the times. In the era... read more →
Page
Find a Convenient Location Near You Sterling’s Identity Network offers safe, convenient, professional biometric collection and identity verification facilities in all 50 states and Washington, DC*. Use the search function below to find the location nearest you. *Sterling Corporate Statistic, August 2024 A QR code is required in order to use Identity Network... read more →